Privacy Policy

Effective Date: 17/02/25

Phygitals (“we,” “us,” “our,” or “the Company”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our digital platforms, including our website and any services we offer through social media, live events, marketing campaigns, and other activities. By using our services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and enhance our services. This may include:

Information You Provide:

• Contact Information: Name, email address, billing and shipping address, and phone number.

• Demographic Information: Location (e.g., country, city, postal code), age, and other related data.

• Profile Information: Your wallet address, username, password, and links to your social media profiles.

• Communications: Records of your interactions with us, whether via the Service, email, or social media.

• Transaction Information: Details of your digital asset transactions, including assets you buy, sell, or trade.

• User Content: Content you generate and share through our platform, such as photos, videos, comments, and other user submissions.

• Financial Information: Virtual wallet accounts, payment history, transaction amounts, royalties, and other financial data.

Information We Collect Automatically:

• Device Data: Information about the device you use to access our services, such as its operating system, browser type, screen resolution, device type, and unique identifiers.

• Usage Data: Data regarding your interactions with the Service, including the pages or screens you visit, the duration of your visits, and navigation paths.

• Location Data: We may collect general location information from your device, if authorized by you.

• Cookies & Similar Technologies: We use cookies and other tracking technologies to enhance your experience, improve service performance, and personalize the content you see.

Third-Party Sources:

We may receive personal information from third-party sources to supplement the data we collect. These sources include:

• Publicly Available Data: Government agencies, public records, and social media platforms.

• Third-Party Services: External data providers and platforms that integrate with our Service (e.g., affiliate partners or other digital asset services).

• Marketplaces: Information on assets bought through our Service.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To operate, improve, and personalize your experience with the Service, including communicating with you and processing transactions.

• Security and Fraud Prevention: To protect your account and prevent unauthorized access, fraud, or misuse of our services.

• Marketing: To send promotional materials or updates, with your consent. You can opt-out of these communications at any time.

• Legal Compliance: To comply with applicable laws, regulations, and policies.

• Customer Support: To respond to your queries, assist with issues, and provide user support.

• Analytics and Research: To analyze and enhance the performance of our services.

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: Third parties who provide necessary services to help us operate, such as customer support, analytics, and payment processing.

• Affiliates: Our parent company, subsidiaries, and affiliated entities for business-related purposes.

• Marketplace Partners: Third-party platforms for facilitating the trading, display, and sale of assets.

• Legal Authorities: When required by law, we may share information with law enforcement or government authorities to comply with legal obligations or for safety reasons.

• Business Transfers: In the event of a business transfer, such as a merger or sale, your data may be transferred to the new entity.

• Public or Other Users: Your publicly visible profile, including user-generated content, may be accessed by other users of the platform.

4. Your Rights and Choices

• Accessing and Updating Your Information: You can view or update your personal information by logging into your account.

• Opting Out of Marketing Communications: You can unsubscribe from promotional emails or marketing communications by following the opt-out instructions provided in the emails.

• Data Deletion: If you wish to delete your account or personal data, please contact us directly.

5. Security

We implement various security measures to safeguard your personal information. However, no method of transmitting or storing data is completely secure. We cannot guarantee the absolute security of your data.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your jurisdiction. While we take reasonable steps to protect your data, privacy laws in those countries may not be as protective as those in your home country.

7. Children’s Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children. If we learn that we have collected information from a child without proper consent, we will take immediate steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by updating the effective date and posting the changes on our platform. Continued use of the Service after such updates will be deemed acceptance of the revised Privacy Policy.

9. Contact Us

Got questions? Connect with our community on Discord and Twitter, or reach out to us directly at [e-mail].